Becoming a Member
Can I join online?
Yes, you can join online via the 'join online' section of our website.
How old do I have to be to join?
The minimum age to join on an inclusive membership is 16. Those aged between 16 and 17 must join in club and have an adult over the age of 18 with them. The adult will be required to sign the contract.
Can I bring a guest into the club?
Yes, you can bring a guest into the club using the 'refer a friend' button on our app. Alternatively, they can also purchase a guest pass through reception.
What is included in my membership?
Our standard membership includes access to the main gym, swimming pool, sauna, steam room, fitzone, and Park Club classes.
Do I need to fill out a health questionnaire when visiting?
All new customers/members visiting the club must read and sign to agree to our health and exercise readiness commitment prior to exercise.
Do I need to book an induction to use your club?
Inductions are optional but we encourage everyone to have one to ensure you know how to use the equipment safely.
Can I suspend my membership?
Yes, you can suspend your membership, whether you are within your minimum contract term or not. A suspension can be actioned for up to 3 months with no charge if you have completed your minimum contract term. If you are still within your contract term, there is a £5 administration charge per month of the suspension which is taken by direct debit. If you are still within your contract term, the months that you suspend for will be added to the end of your contract to ensure that the minimum term is honoured.